About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The Registrar is often the first person our patients meet on their arrival to the hospital and is crucial to creating a positive experience. By providing exceptional customer service, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information. They articulate billing process information and discuss insurance benefits, cost estimates, collect co-pay amounts, and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any. By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit. Registrars impact patient’s lives every day and truly make a difference to those they serve. This position has the adaptability to provide a flexible work schedule with the opportunity to be a part of a valley wide floating registrar team serving LDS Hospital, Alta View Hospital, Intermountain Medical Center, Riverton Hospital, The Orthopedic Specialty Hospital, and Primary Children's Medical Center. This team works in various areas of registration such as ERs, lab, radiology, admitting, call center and surgery check-in. This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call. The selected candidate must have reliable transportation.
Training for this position requires selected candidate to be available for 6 consecutive weekdays a (typically Tuesday - Monday) from 8:00am - 4:30pm.
Some positions also require the ability to perform in visually graphic and emotionally difficult situations, i.e. Emergency Room Department.
This is a PRN (as required) position. There are no guaranteed shifts. The selected candidate must have access to the internet because all shifts are scheduled on-line with little advance notice. Must be flexible with broad availability to work varying shifts, shifts start as early as 5:00am. Staffing is required seven days a week and holidays.
Entry Pay Rate: $11.70
Shift Details: PRN/PT/ON CALL (as needed) It will be mandatory to work 16 hours per week and/or 64 hours every 4 weeks
Benefits Eligible: Yes (as long as the hours above are maintained)
Additional Details: After applying, please check your email often. This position requires assessment testing and notification will be sent to you through email.
Location: Varies throughout the our locations in the Valley
***This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call.
Minimum Requirements
- Must have one or more years of customer service experience
- One or more years of negotiation or collection experience within the last three years
- Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions
- Experience in keyboarding and computer skills
- Excellent interpersonal relations and communication skills
Physical Requirements
- Hearing/Listening
- Manual Dexterity
- Seeing
- Speaking
Preferred Qualifications
Please NoteAfter applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
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