Medical Reception - Spanish Fork/Springville

Medical Receptionist - Part Time (Spanish Fork/Mapleton/Springville, UT)

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compensation: Depending On Experience

part-time

Canyon View Medical Group is an organization of 18 physicians providing quality healthcare in South Utah County. Services include family practice, pediatrics, and OB/GYN. Visit our company website at www.canyonviewmedical.com.

POSITION TITLE AND SUMMARY: Medical Receptionist -- Part Time
Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. This position is part-time working 20 to 25 hours per week.

ESSENTIAL FUNCTIONS:
• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Enrolls patients in Patient Portal while describing the benefits of enrollment. 
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
• Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
• Protects patients' rights by maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes.

POSITION REQUIREMENTS:
Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus

Previous medical receptionist experience a plus.