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| Job ID: 151455 | Greater Salt Lake area |
| Details: |
About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services. A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided. In the Medicare/Medicaid role, the PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures to minimize uncollectible accounts processed by Medicaid and Medicare. Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis.
Entry Rate: $12.87
Benefits Eligible: Yes
Shift Details: Monday to Friday. Two shift choices available. Shift one (8:00 am - 1:00 pm) or shift two (1:30 pm - 6:30 pm)
Training Details and Expectations: Must be available Monday to Friday from 8:00am - 12:00pm for a training period for up to the first three weeks of employment.
Additional Details: In July, 2014, Intermountain Homecare’s Salt Lake central office will be moving to a new facility in South Jordan, located at 11520 S. Redwood Road. All employees and operations from the current location in the Metro Office will be relocated to this new facility.
Intermountain is an organization driven by a mission of excellence in the provision of healthcare services to communities in the Intermountain region. We are committed to creating and maintaining a culture that continually reinforces our high ethical standards. Regardless of our role, we all share in the provision of excellence in healthcare services. See first-hand what it means to be a part of the Intermountain Homecare team -> http://bit.ly/1cLReNx
Minimum Requirements
- Typing proficiency (30 WPM (words per minute))
- Good communication skills
- Computer skills
- Two or more years of customer service experience
- Ability to work independently
- One or more years Billing Medical claims or demonstrated experience in the following:
- complex problem solving experience
- experience working in a regulatory environment
- ability to communicate and problem solve issues professionally and effectively with individuals at all levels of an organization
Physical Requirements
- Hearing/listening, manual dexterity, seeing, speaking
Preferred Qualifications
- Medical Terminology
- Admitting, collection, or insurance verification experience
- Prior experience billing Medicare Claims
Please NoteAfter applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status |
| Additional Details: |
| Working Hours | 25 |
| Primary Work Location | HCS Salt Lake City Homecare |
| Job Type | Part Time |
| Location | US-UT-Salt Lake City |
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