Eligibility Counselor at IHC - Provo

Eligibility Counselor
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-179549&ERFormID=newjoblist&ERFormCode=any

Job ID:  150377     Greater Provo area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description Provides extraordinary care to patients and customers through friendly, caring, courteous, and professional service. A customer service oriented Eligibility Counselor is responsible for evaluating patient needs and informing the patient of financial options for facility billing through all appropriate federal, state, or local programs. A thorough Eligibility Counselor accurately identifies potential charity patients while also working with individuals to ensure financial reimbursement by confirming that financial liabilities and arrangements have been made prior to or during the procedure. An Eligibility Counselor acts as a resource and financial coordinator for patients and their families, the care providers, third party payers, billing coordinators, and reimbursement staff.  Entry Rate:  $14.00   Benefits Eligible:  Yes     Shift Details:  Tues-Fri 9:00am-7:30pm    Department:  Eligibility Counseling Utah Valley Regional       Minimum Requirements Experience in basic word processing and spreadsheets Four or more years customer service experience Experience working effectively in time sensitive situations, coordinating multiple responsibilities effectively, and making prompt, responsible decisions  Preferred Qualifications Knowledge of Medical terminology and Medical Billing Previous experience working in a Patient Account setting Bilingual in English and Spanish Admitting, billing, collection and /or insurance verification experience Experience working with hospital staff including Social Workers, Medicaid Outreach staff, Registrars, and Emergency/Outpatient staff Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 40 Primary Work Location Utah Valley Reg MC Job Type Full Time Location US-UT-Provo