Patient Services Rep - South Jordan

Patient Service Representative - Specialty 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-177089&ERFormID=newjoblist&ERFormCode=any

Job ID:  149592     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services.  A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided.  In the Medicare/Medicaid role, the PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures to minimize uncollectible accounts processed by Medicaid and Medicare.  Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis. Entry Rate:  $12.69 Benefits Eligible:  Yes     Shift Details:  Monday to Friday from 8:30am to 5:00pm    Additional Details:  At the end of June, 2014, Intermountain Homecare’s Salt Lake central office will be moving to a new facility in South Jordan, located at 11520 S. Redwood Road. All employees and operations from the current location in the Metro Business Park in West Valley will be relocated to this new facility.  Minimum Requirements Typing proficiency (30 WPM (words per minute)) Good communication skills Computer skills Two or more years of customer service experience Ability to work independently One or more years Billing Medical claims or demonstrated experience in the following: complex problem solving experience experience working in a regulatory environment ability to communicate and problem solve issues professionally and effectively with individuals at all levels of an organization Physical Requirements Hearing/listening, manual dexterity, seeing, speaking Preferred Qualifications Medical Terminology Admitting, collection, or insurance verification experience Prior experience billing Medicare Claims Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status Additional Details: Working Hours 40 Primary Work Location HCS Salt Lake City Homecare Job Type Full Time Location US-UT-Salt Lake City