| |  |
| Job ID: 147576 | Greater Provo area |
| Details: |
About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region.
Our patients deserve the best in medicine, and we deliver.
Job Description
The Pre-Registration Specialist is often the first communications our patients receive with before their arrival to the hospital. These conversations are crucial to creating a positive experience. By providing exceptional customer service over the phone, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information. They articulate billing process information and discuss insurance benefits, cost estimates and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any. By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit. Pre-Registration Specialists impact patient’s lives every day and truly make a difference to those they serve.
Entry Rate: $12.69
Benefits Eligible: No
Shift Details: On Call/PRN During the hours of 8:00am and 7:00pm
Department: Pre Registration Utah Valley Regional Medical Center
Minimum Requirements
- Intermediate Computer Skills, including keyboarding 30 WPM (words per minute) and ability to navigate computer programs
- Three or more years of customer service experience
- Previous experience in collections or negotiating payments via telephone
- Ability to communicate effectively both orally and in writing
- Ability to work effectively in time sensitive situations, prioritize multiple tasks, and ability to make prompt, responsible decisions
Physical Requirements
- Hearing/Listening, Manual Dexterity, Seeing, Speaking
Preferred Qualifications
- One or more years Call Center Experience or one or more years experience as a Registrar in a patient care environment
- Medical Terminology Certification
- Spanish speaking preferred
- Call center experience strongly preferred (inbound and outbound)
Please NoteAfter applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent, you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status |
| Additional Details: |
| Working Hours | 0 |
| Primary Work Location | Utah Valley Reg MC |
| Job Type | On-Call / PRN |
| Location | US-UT-Provo |
|
|
No comments:
Post a Comment