Insurance/Scheduling Coordinator - Orem

Job on 'WWW.KSL.COM: Insurance Coordinator/Scheduling Coordinator in Barry Family Dental Groupbr /This position is for a full-time insurance coordinator/front office scheduling coordinator. Must be

Ortho Asst. - Park City

Job on 'WWW.KSL.COM: Orthodontic Assistant in Dr. Jeffrey Sumsionbr /Great opportunity to become a part of Park City\'s premier orthodontic practice. This is part time po

Dental Assistant - West Jordan

Job on 'WWW.KSL.COM: Dental Assistant in West Jordan Modern Dentistry and Orthodonticsbr /As a Dental Assistant at Pacific Dental Services, you�ll have the support and professional opportu

*Summary of ST jobs available*

Surgical Tech job listings.

www.intermountainhealthcare.org

Surgical tech

Primary Children’s medical center

Full time

ID# 151627

www.iasishealthcare.com

Surgical Tech	Pioneer Valley Hospital	Full time	ID# 1401212
Central Sterile tech	Salt Lake Regional Medical Center	Full time	ID# 1402314

www.utah.edu

Surgical tech	Huntsman Cancer Hospital	Full time	ID# 12198
Sterile Processing tech	Huntsman Cancer Hospital	Part time	ID# 12145
Surgical Tech	University Orthopedic Center	Full time	ID# 12385

www.ksl.com

Vincent surgical arts is looking for a Vein Tech.

Send resume to Jessie at jessie@vincentsurgicalarts.com or fax to 801-942-1188

Flint Oral and Facial Surgery is looking for a Dental/Oral surgical assistant.

Send resume to flintoralsurgery@yahoo.com

Phlebotomist - SLC

Phlebotomist I - Salt Lake Clinic Lab - Full time 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180871&ERFormID=newjoblist&ERFormCode=any

Job ID:  151813     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description A phlebotomist is responsible for collecting blood and other specimens from patients of various age groups as directed by the physician utilizing approved collection techniques.  Although the primary function is to collect blood and other samples for testing, the job begins at the first contact with the patient.  Lab procedures can be a distressing prospect for most patients and the phlebotomist must be able to put the patient at ease while simultaneously prepping the patient with tourniquets and disinfectant, and then drawing the blood as painlessly as possible. It is also the Phlebotomist’s responsibility to accurately label each sample making sure it contains the correct patient identifiers and tests required. The phlebotomist must be prepared to work with a variety of complications that may arise from patient conditions or allergies and be able to adapt their procedure and equipment to each unique situation. The phlebotomist may also provide additional help in other areas of the laboratory including answering phones and general customer service. Full time, 40 hours per week - Typically working Monday-Friday 8-4:30, rotating Saturdays. Starting salary:  $11.21/hour - benefits eligible. Minimum Requirements High School diploma or GED in compliance with CLIA regulations Current Healthcare Provider or Professional Rescuer CPR certification.  For additional information regarding CPR please visit our Job Requirements Page. Ability to work in a team environment under stressful situations  Must be self-motivated and able to work independently Basic computer skills Attention to detail required Ability to follow directions Ability to read, write, speak, and comprehend English in order to follow instructions and label products Safe disposal of blood and bodily fluids Position will require the flexibility to work a variety of shifts that may include weekends, holidays and nights Physical Requirements Lifting, Hearing and Listening, Manual dexterity, Motor Coordination, Seeing, Speaking, Standing, Walking Preferred Qualifications Six or more months previous phlebotomy experience Previous experience in a patient care environment Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without noticeAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 40 Primary Work Location Salt Lake Clinic Job Type Full Time Location US-UT-Salt Lake City

Phlebotomist at LDS Hospital - SLC

Phlebotomist I - LDS Hospital - Full time 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180939&ERFormID=newjoblist&ERFormCode=any

Job ID:  151805     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description A phlebotomist is responsible for collecting blood and other specimens from patients of various age groups as directed by the physician utilizing approved collection techniques.  Although the primary function is to collect blood and other samples for testing, the job begins at the first contact with the patient.  Lab procedures can be a distressing prospect for most patients and the phlebotomist must be able to put the patient at ease while simultaneously prepping the patient with tourniquets and disinfectant, and then drawing the blood as painlessly as possible. It is also the Phlebotomist’s responsibility to accurately label each sample making sure it contains the correct patient identifiers and tests required. The phlebotomist must be prepared to work with a variety of complications that may arise from patient conditions or allergies and be able to adapt their procedure and equipment to each unique situation. The phlebotomist may also provide additional help in other areas of the laboratory including answering phones and general customer service. Full time, 36 hours per week -  Week 1: Mon, Thurs, Fri   0500-1730, Week 2: Mon, Tues, Thurs  0500-1730, With flexibility of occasional weekends. Starting salary: $11.21/hour - benefits eligible.  Minimum Requirements High School diploma or GED in compliance with CLIA regulations Current Healthcare Provider or Professional Rescuer CPR certification.  For additional information regarding CPR please visit our Job Requirements Page. Ability to work in a team environment under stressful situations  Must be self-motivated and able to work independently Basic computer skills Attention to detail required Ability to follow directions Ability to read, write, speak, and comprehend English in order to follow instructions and label products Safe disposal of blood and bodily fluids Position will require the flexibility to work a variety of shifts that may include weekends, holidays and nights Physical Requirements Lifting, Hearing and Listening, Manual dexterity, Motor Coordination, Seeing, Speaking, Standing, Walking Preferred Qualifications Six or more months previous phlebotomy experience Previous experience in a patient care environment Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without noticeAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 36 Primary Work Location LDS Hospital Job Type Full Time Location US-UT-Salt Lake City

Secretary for temp assignment at Primiary Childrens- SLC

Secretary - Part-Time Temporary Assignment - Zero Harm Initiative
 https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180789&ERFormID=newjoblist&ERFormCode=any

Job ID:  151784     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description The Zero Harm Secretarial role is designed to assist course instructors and Hospital Administration's efforts for the Zero Harm Initiative.   Job Essentials: Pre-Class approximately (1.5 Hours) Reminder email to all employee participants Instructors email - confirmation, co-instructor information and class roster Put together all materials needed for class Organize bags Insert all the papers into booklets Notecards and post-it notes, pens Print off and prepare surveys Catering scheduling or follow-up Access and create class sign-in roster Class (2 Hours) Classroom set-up Catering Pick-up if needed Instructor support Check-in class attendees Post Class (1 Hour) Bag Check-in Update class roster in computer system to include no-shows Enter postsurvey information into spreadsheet - (These are currently given to Carole to input). Total 4.5 Hours per class.  We have 8-9 classes scheduled per week through the end of August. Entry Rate:  $11.70/hr plus Experience      Shift Details:  This is a temporary position at 20 hours per week through August 29, 2014.  The hospital has 8 to 9 classes scheduled per week through August 29th.  The individual will be assigned half of those classes each week to support and that individuals hours will correspond with the dates and times of those courses each week through the end of August and assignment completion.       Department:  Zero Harm  Additional Details:  This is a temporary position that will end after August 29, 2014. Minimum Requirements One or more years of office/clerical/secretarial work experience Previous computer experience using Microsoft Word or similar word processing application Previous work experience answering phones in an office setting Preferred Qualifications Healthcare/medical office experience Please NoteAll positions subject to close without noticeAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 20 Primary Work Location Primary Childrens MC Job Type Temporary Location US-UT-Salt Lake City

Registrar - SLC

Registrar 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180563&ERFormID=newjoblist&ERFormCode=any

Job ID:  151540     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description We invite you to watch the Patient Access Staffing Express Video previewing this exciting opportunity.  The Registrar is often the first person our patients meet on their arrival to the hospital and is crucial to creating a positive experience. By providing exceptional customer service, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information.  They articulate billing process information and discuss insurance benefits, cost estimates, collect co-pay amounts, and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any.   By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit.   Registrars impact patient’s lives every day and truly make a difference to those they serve. This position has the adaptability to provide a flexible work schedule with the opportunity to be a part of a valley wide floating registrar team serving LDS Hospital, Alta View Hospital, Intermountain Medical Center, Riverton Hospital, The Orthopedic Specialty Hospital, and Primary Children's Medical Center.  This team works in various areas of registration such as ERs, lab, radiology, admitting, call center and surgery check-in.  This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call.  The selected candidate must have reliable transportation.    Training for this position requires selected candidate to be available for 6 consecutive weekdays a (typically Tuesday - Monday) from 8:00am - 4:30pm.   Some positions also require the ability to perform in visually graphic and emotionally difficult situations, i.e. Emergency Room Department.  This is a PRN (as required) position.  There are no guaranteed shifts.  The selected candidate must have access to the internet because all shifts are scheduled on-line with little advance notice.  Must be flexible with broad availability to work varying shifts, shifts start as early as 5:00am.  Staffing is required seven days a week and holidays.   Entry Pay Rate:  $11.70   Shift Details:  PRN/PT/ON CALL (as needed) It will be mandatory to work 16 hours per week and/or 64 hours every 4 weeks Benefits Eligible:   Yes (as long as the hours above are maintained)   Additional Details:  After applying, please check your email often.  This position requires assessment testing and notification will be sent to you through email.    Location: Varies throughout the our locations in the Valley ***This position does have on call requirement with the expectation of arrival to the assigned facility within 30 minutes after receiving the call. Minimum Requirements Must have one or more years of customer service experience One or more years of negotiation or collection experience within the last three years Experience working effectively in time sensitive situations, handle multiple priorities simultaneously, and able to make prompt, responsible decisions Experience in keyboarding and computer skills Excellent interpersonal relations and communication skills Physical Requirements Hearing/Listening Manual Dexterity Seeing Speaking Preferred Qualifications Intermountain Healthcare Patient Access work experience Bilingual in English and Spanish Medical terminology Insurance terminology One year data entry or clerical experience in a medical office setting within the last three years Medical office experience Experience working registration for a medical office Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 0 Primary Work Location Intermountain Medical Center Job Type Part Time Location US-UT-Salt Lake City

Patient Service Rep - West Valley

Patient Srvc Rep-Enterprise Spec 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180591&ERFormID=newjoblist&ERFormCode=any

Job ID:  151183     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description This position is responsible for billing, follow-up, and or resolving issues that delay or prevent payment of the patient’s account within Intermountain’s policies and procedures.  This specialist level is focused on vendor or legal related tasks which have a higher level of complexity than the tasks assigned to the patient services representative role.  Employees assigned to this level may work on issues relating to Power of Attorneys, HIPAA, Unconditional Guarantees of Payment and other legal documentation, Liens, Bad Debt Recalls, Medicaid reports, Late Charges and Rebills, Divorce Decrees, serve as the liaison between Intermountain and Bad Debt Vendors, work on Bad Debt Inventory and Reconciliation, and serve as a resource for complex disputes. Entry Rate:  $ 12.87 Benefits Eligible:  Yes Shift Details:  Monday - Friday 8:00am-4:30pm (some flexibility) Department:  Lake Park Minimum Requirements   Three years customer service experience within the last five years. One or more years of experience working with billing systems and processes, preferably in a patient services role, with knowledge of rules and regulations governing bad debt and patient collections. Two or more years of experience using word processing, spreadsheet, database, internet and e-mail, and scheduling applications. Physical Requirements  Seeing, speaking, listening/hearing and manual dexterity Preferred Qualifications   One or more years of clerical work experience in a medical setting One or more years of insurance billing experience One or more years of negotiation or collections work experience Intermediate Spanish speaking skills Intermediate proficiency with Medical Terminology Previous work experience with Intermountain scheduling or RCO functions Please Note All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status Additional Details: Working Hours 40 Primary Work Location Lake Park Campus Job Type Full Time Location US-UT-West Valley City

Patient Services Rep in SLC

Patient Service Representative - Specialty / Part Time (Homecare) 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180197&ERFormID=newjoblist&ERFormCode=any

Job ID:  151455     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services.  A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided.  In the Medicare/Medicaid role, the PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures to minimize uncollectible accounts processed by Medicaid and Medicare.  Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis. Entry Rate:  $12.87 Benefits Eligible:  Yes     Shift Details:  Monday to Friday.  Two shift choices available. Shift one (8:00 am - 1:00 pm) or shift two (1:30 pm - 6:30 pm) Training Details and Expectations:  Must be available Monday to Friday from 8:00am - 12:00pm for a training period for up to the first three weeks of employment.  Additional Details: In July, 2014, Intermountain Homecare’s Salt Lake central office will be moving to a new facility in South Jordan, located at 11520 S. Redwood Road. All employees and operations from the current location in the Metro Office will be relocated to this new facility.   Intermountain is an organization driven by a mission of excellence in the provision of healthcare services to communities in the Intermountain region. We are committed to creating and maintaining a culture that continually reinforces our high ethical standards.  Regardless of our role, we all share in the provision of excellence in healthcare services.  See first-hand what it means to be a part of the Intermountain Homecare team -> http://bit.ly/1cLReNx Minimum Requirements Typing proficiency (30 WPM (words per minute)) Good communication skills Computer skills Two or more years of customer service experience Ability to work independently One or more years Billing Medical claims or demonstrated experience in the following: complex problem solving experience experience working in a regulatory environment ability to communicate and problem solve issues professionally and effectively with individuals at all levels of an organization Physical Requirements Hearing/listening, manual dexterity, seeing, speaking Preferred Qualifications Medical Terminology Admitting, collection, or insurance verification experience Prior experience billing Medicare Claims Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status Additional Details: Working Hours 25 Primary Work Location HCS Salt Lake City Homecare Job Type Part Time Location US-UT-Salt Lake City

Patient Services Rep - South Jordan

Patient Service Representative - Specialty 
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-177089&ERFormID=newjoblist&ERFormCode=any

Job ID:  149592     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description The role of the Patient Service Representative (PSR) is to provide "Extraordinary Care" to patients and customers through friendly, caring, courteous, and professional services.  A successful PSR becomes the patient’s advocate and works to facilitate resolution of patient accounts by working with insurance companies, government agencies and patients in the payment for services that have been provided.  In the Medicare/Medicaid role, the PSR has the opportunity to use their valuable skills and resources by responding to questions, researching discrepancies and insurance denials and following Intermountain’s policies and procedures to minimize uncollectible accounts processed by Medicaid and Medicare.  Completing these duties provides the PSR the opportunity to truly make a difference in the lives of many on a daily basis. Entry Rate:  $12.69 Benefits Eligible:  Yes     Shift Details:  Monday to Friday from 8:30am to 5:00pm    Additional Details:  At the end of June, 2014, Intermountain Homecare’s Salt Lake central office will be moving to a new facility in South Jordan, located at 11520 S. Redwood Road. All employees and operations from the current location in the Metro Business Park in West Valley will be relocated to this new facility.  Minimum Requirements Typing proficiency (30 WPM (words per minute)) Good communication skills Computer skills Two or more years of customer service experience Ability to work independently One or more years Billing Medical claims or demonstrated experience in the following: complex problem solving experience experience working in a regulatory environment ability to communicate and problem solve issues professionally and effectively with individuals at all levels of an organization Physical Requirements Hearing/listening, manual dexterity, seeing, speaking Preferred Qualifications Medical Terminology Admitting, collection, or insurance verification experience Prior experience billing Medicare Claims Please NoteAfter applying, please check your email often.  Some positions require assessment testing and notification will be sent to you through email.  Once the email notification is sent, you will have 24 hours to complete the assessment.  If the assessment is not completed within the allotted time frame, your application may not be considered further. All positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status Additional Details: Working Hours 40 Primary Work Location HCS Salt Lake City Homecare Job Type Full Time Location US-UT-Salt Lake City

Office Coord at IHC - SLC

Office Coord II
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180785&ERFormID=newjoblist&ERFormCode=any

Job ID:  151332     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description The Office Coordinator works to enhance the reputation of the providers and staff of Intermountain by creating a positive patient experience.  The Office Coordinator helps patients and customers feel welcome and at ease by providing exceptional customer service when greeting them in person or over the phone.  They are responsible for the day-to-day activities of the clinic or department  including effective patient/clinic coordination, scheduling of appointments, registration, cashiering functions, and data entry of appropriate physician charges.The Office Coordinator works with minimal supervision and provides administrative support to department staff as needed.  The Office Coordinator is vital to Intermountain’s success in providing exceptional patient care and has the opportunity to truly make a difference in the lives of those they serve. Entry Rate:  $15.63 Benefits Eligible:   Yes    Shift Details:  Full time 40hours per week position located at LDS Hospital   Minimum Requirements One or more years medical office experience required Must have intermediate level proficiency in Microsoft Word, Excel and PowerPoint Trouble shooting/problem solving skills, organization/prioritization/project coordination skills Communication skills both verbal and written required Excellent interpersonal skills required Must be proactive and have a positive attitude Keyboarding skills of 65 WPM (words per minute) Maintain a high level of professionalism in appearance and conduct under varying levels of stress Preferred Qualifications Kronos experience Three or more years secretarial of office coordinator experience One or more years of GE Centricity Business (IDX), Help2, and AS400 experience Supervisory or Lead experience in a medical environment setting One or more years experience training employees Please NoteAll positions subject to close without notice All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 40 Primary Work Location LDS Hospital Job Type Full Time Location US-UT-Salt Lake City

**Member Advocate at Select Health** - West Valley

Member Advocate I - SelectHealth
https://jobs.intermountainhealthcare.org/viewjob.html?optlink-view=view-180759&ERFormID=newjoblist&ERFormCode=any

Job ID:  150365     Greater Salt Lake area Details: About Us What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means building an environment where physicians and employees can deliver the best in medicine. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.  Being a part of Intermountain Healthcare means joining with a world-class team of over 32,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: excellence in the provision of healthcare services to communities in the Intermountain region. Our patients deserve the best in medicine, and we deliver. Job Description Help members find appropriate care by advising them on the different types of care provided by physicians, dentists, facilities and other medical professionals.  Advocates triage for access, directs callers to the proper place for care, and screens for potential access problems.   Job Essentials Takes inbound calls from members requesting help finding a physician.  Gathers office and clinical information from providers to help guide members to the provider’s practice.  Guides members to use participating providers on their health plan and guides them to the appropriate place for their care. Prepares the member for their office visit by helping them understand how to use their health insurance. Provides information and advises when a patient or physician requests care from a provider who does not participate with the member’s plan.  While following company guidelines, helps facilitate patient access to care with one of these providers. Prepares for reviews by gathering medical records from providers the member has already seen.  If not able to approve the request, may send it to the Utilization Management Department. Makes outbound calls for compliance with NCQA guidelines upon request. Coordinates member needs with Member Services, Care Management, Provider Relations, Marketing / Sales, Appeals and Pharmacy. Complies with established auditing criteria. Stays current and conversant on general plan design and modifications to provide accurate and appropriate information Educates callers on which physicians are on their plan and coordinates acquiring benefit information from a customer service representative. Makes exception / empowerment decisions within the established exception policy. Follows established guidelines to complete pre-notifications/pre-certifications for members and providers for Failed Access. Entry Rate:  $12.87/hour  Benefits Eligible:  Yes       Department:  Select Health - Parkway Campus      Minimum Requirements Two or more years customer service experience  Intermediate knowledge of word processing programs and data entry  Physical Requirements Manual dexterity, hearing, seeing and speaking Preferred Qualifications Basic understanding of medical terminology Bilingual in English and Spanish Experience with inbound and/or outbound customer service calls Experience in a health insurance environment Please NoteAll positions subject to close without noticeAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. Additional Details: Working Hours 40 Primary Work Location SelectHealth Job Type Full Time Location US-UT-West Valley City