Jordan West Family Counseling
Receptionist-Mental Health
Job Description:
Jordan West Family Counseling is looking for qualified people to join our team!
Job Summary:
The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.
Job Responsibilities:
Job Summary:
The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages.
Job Responsibilities:
- Meet and greet customers in a professional manner
- Operate telephone system
- Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold
- Take through messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave
- Provide basic information to callers who have general inquires
- Assist with filling duties and other administrative tasks as needed
Assist with various clerical duties as needed - Attend meetings and trainings as scheduled
- Be friendly, professional, courteous and efficient when working with all customers and employees
Demonstrates behaviors consistent with the Company's Vision, Mission, and Values in all interactions with customers, co-workers and suppliers - Adheres to all company policies, procedures and safety standards
- Perform other duties as assigned
Required Experience Qualifications:
1-2 years prior experience
Must meet company's requirements for employment
Possess excellent written and verbal communication skills
Ability to operate a multi-line switchboard
Ability to read and comprehend instructions and information
Ability to work well with the public
Professional appearance
***Please NO Phone Calls***
1-2 years prior experience
Must meet company's requirements for employment
Possess excellent written and verbal communication skills
Ability to operate a multi-line switchboard
Ability to read and comprehend instructions and information
Ability to work well with the public
Professional appearance
***Please NO Phone Calls***
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